WheresTheBus (WTB) is a free, secure tool used by RVS to provide parents/guardians and schools with up-to-the minute arrival times and location information for our fleet of buses. This will provide you with accurate information you can use to check for late buses and when your child arrives at school.
WTB will replace the current Bus Status App, which will no longer be available effective March 6, 2025.
WTB uses GPS and tablets installed on school buses to track and report the estimated arrival times for our buses. This information is transmitted to the WTB Parent App, which can be accessed from any internet-connected device (smartphone, tablet or computer) to display your bus' location, status and estimated time of arrival. The app displays real-time location information for your bus and is updated every 15 seconds. It will also display an estimated time of arrival (ETA), which will become more accurate as ride data is accumulated over time.
For support with WTB, please submit a ticket through the RVS Transportation Portal.
How do I use WheresTheBus?
- After downloading the app, you will be prompted to create an account
- Select Rocky View Schools from the dropdown menu and provide your student’s information. The following information is required to create an account:
- Student ID number – this will be your student’s PowerSchool number, which can be found on their report card.
- Calgary Catholic School Division students – must enter C + PowerSchool ID number (ie.C12345678)
- Student Birth Date
- Parent Email Address – The email address used must be the same email address attached to the student record in our system. Approved email addresses must have data access to their student in PowerSchool.
- Student ID number – this will be your student’s PowerSchool number, which can be found on their report card.
- Once your student’s information is verified, you will create an account
- Log in to the app and access real-time bus information for your student
A. Arrival Status: Estimated time of arrival (ETA) is displayed when bus arrival time can be predicted. When a prediction is unavailable, use the bus location and distance from your stop.
B. Last Message: “Current” is displayed when bus data has been received in the last minute. If updates are not received, the bus is likely stopped at a school or layover or inactive (no messages in the last 15 minutes).
C. Your House: Your house is represented by the home icon.
D. Your Bus Stop: Your bus stop is represented by a stop sign icon.
E. Bus Location & Distance: Represented by a bus icon and distance.
F. Route Number: Click on the route number to switch between buses (if multiple).
Note: Afternoon drop-off times on the WTB app may not be accurate due to factors such as traffic and weather. RVS buses do not have set afternoon dro-off times. Drop off occurs as soon as buses arrive at a stop.
Frequently Asked Questions
Yes. All information is encrypted and secure. For additional security, the email address used to create your account must be the same email address in RVS’ system and listed as a contact for the student.
Contacts who have data access to the student in PowerSchool will be authorized to create a WTB account. The same email address that is used for PowerSchool must also be used to create the WTB parent app account.
Once an account has been created, it is up to you if you would like to use your credentials to log into the app for another caregiver or child. To allow access for a child on their personal device, the account owner would have to provide the credentials for the student.
To remove access from someone who has logged in using your credentials, you must change your password for the main account. Any other users for this account will no longer be able to log in on their device.
To opt out, simply do not create an account, download the WTB app or delete the app.
No, multiple students can be added on the same account.
For support with WTB, please submit a ticket through the RVS Transportation Portal.